Engineering Technology for Faculty & Staff

Faculty and staff in the Opus College of Engineering have access to a wide-variety of technology services. We encourage faculty and staff to use the latest technologies in their teaching and daily work. The COE Tech team works with faculty and staff on technology-related projects, asset management, service requests, and acts as a liason to university IT Services.

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Administrative and Business Operations

Facilities Management

  • MUID Card Access
  • Electronic Security Systems (CCure)
  • Security Cameras (X-Protect)
  • Lighting Control Systems (Lutron)
  • Engineering Room Resources and Scheduling (25-Live)

Engineering InSite CRM (FileMaker)

  • Accounts & Data Access
  • Module Developemnt & Feature Requests
  • Reporting & Data Management

 

Communication and Collaboration

Phones/Voice over IP

  • Phone Extensions
  • Calling Devices (Hardware)
  • Call Distribution (Queues/Groups/Routing)

Microsoft Teams

  • Online Meetings and Video-Conferencing
  • Teams, Channels, and Collaboration
  • Calls/Devices (Software)

Email (Outlook)

  • Shared Mailboxes
  • Distribution Lists and Listserv
  • Spam Filtering

Document Management

  • Access Management
  • SharePoint Site Creation

Audio/Video Event Support

Digital Signage (AxisTV)

Web Services

  • Website Creation and Access
  • University Content Management System (Modern Campus)

 

Research Technology Support

Technology Consulting

High Performance Computing

Linux Management

 

Desktop and Mobile Computing

Computer Hardware

  • Peripherals and Upgrades
  • Repairs

Computer Operating Systems

  • Access Control & Security
  • Configuration & Automation
  • Drivers & Updates/Upgrades
  • Malware Detection & Remediation
  • Data Backup & Restoration

Academic Computer Labs

Lifecycle Services

  • New Technology Consultation and Procurement
  • University-Funded Computer Replacement Program
  • Computer Asset Management (ITAM)
  • Configuration Management (SCCM)
  • Device Checkout
  • Electronics Recycling

 

Printing and Replication

  • PrintWise Device Administration (Copying/Printing/Scanning)
  • Supply Monitoring and Ordering
  • Access Management
  • Device Usage/Reporting and Cost Control
  • Network and Personal Printing

 

Teaching and Learning

Audio/Video Media Systems

  • Consulting and Project Management
  • Troubleshooting and Repair
  • Media Systems Training

Lecture Capture and Distribution

 

Software and Licensing

Standard & Productivity Software

  • Internet Browsers
  • Microsoft Office 365 Applications
  • Security & VPN Software
  • Adobe Creative Suite and PDF Software

Engineering Academic Software

  • Biomedical Engineering Software
  • Civil, Construction, and Environmental Engineering Software
  • Design and Modeling Software
  • Electrical & Computer Engineering Software
  • Mathematics and Statistics Software
  • Mechanical Engineering Software
  • Programming, Development, and Data Acquisition Software
  • Simulation Software
  • Video Processing Software

 

Infrastructure

Computer Networking

  • Wired and Wireless Networks (Jacks/Ports/Switches/Access Points)
  • DNS and IP Addressing
  • Virtual Private Network (VPN)

Server Hosting & Management

  • Consulting and Procurement
  • Setup and Configuration
  • Administration and Backup
  • Physical Hosting

 

IT Professional Services

Information Security

  • Email Accounts
  • Incident Response and Investigation
  • Phishing and Malware
  • Policy and Compliance
  • Secure Computing Initiatives
  • Signed Certificates (SSL)

Communications & Documentation

Project Management

Training & Outreach

New Employee On-Boarding

IT Service Delivery

  • Information Technology Service Management (ITIL)
  • Engineering Hall Service Desk