Engineering Technology for Faculty & Staff
Faculty and staff in the Opus College of Engineering have access to a wide-variety of technology services. We encourage faculty and staff to use the latest technologies in their teaching and daily work. The COE Tech team works with faculty and staff on technology-related projects, asset management, service requests, and acts as a liason to university IT Services.
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Administrative and Business Operations
Facilities Management
- MUID Card Access
- Electronic Security Systems (CCure)
- Security Cameras (X-Protect)
- Lighting Control Systems (Lutron)
- Engineering Room Resources and Scheduling (25-Live)
Engineering InSite CRM (FileMaker)
- Accounts & Data Access
- Module Developemnt & Feature Requests
- Reporting & Data Management
Communication and Collaboration
Phones/Voice over IP
- Phone Extensions
- Calling Devices (Hardware)
- Call Distribution (Queues/Groups/Routing)
Microsoft Teams
- Online Meetings and Video-Conferencing
- Teams, Channels, and Collaboration
- Calls/Devices (Software)
Email (Outlook)
- Shared Mailboxes
- Distribution Lists and Listserv
- Spam Filtering
Document Management
- Access Management
- SharePoint Site Creation
Audio/Video Event Support
Digital Signage (AxisTV)
Web Services
- Website Creation and Access
- University Content Management System (Modern Campus)
Research Technology Support
Technology Consulting
High Performance Computing
Linux Management
Desktop and Mobile Computing
Computer Hardware
- Peripherals and Upgrades
- Repairs
Computer Operating Systems
- Access Control & Security
- Configuration & Automation
- Drivers & Updates/Upgrades
- Malware Detection & Remediation
- Data Backup & Restoration
Academic Computer Labs
Lifecycle Services
- New Technology Consultation and Procurement
- University-Funded Computer Replacement Program
- Computer Asset Management (ITAM)
- Configuration Management (SCCM)
- Device Checkout
- Electronics Recycling
- PrintWise Device Administration (Copying/Printing/Scanning)
- Supply Monitoring and Ordering
- Access Management
- Device Usage/Reporting and Cost Control
- Network and Personal Printing
Audio/Video Media Systems
- Consulting and Project Management
- Troubleshooting and Repair
- Media Systems Training
Lecture Capture and Distribution
Standard & Productivity Software
- Internet Browsers
- Microsoft Office 365 Applications
- Security & VPN Software
- Adobe Creative Suite and PDF Software
Engineering Academic Software
- Biomedical Engineering Software
- Civil, Construction, and Environmental Engineering Software
- Design and Modeling Software
- Electrical & Computer Engineering Software
- Mathematics and Statistics Software
- Mechanical Engineering Software
- Programming, Development, and Data Acquisition Software
- Simulation Software
- Video Processing Software
Computer Networking
- Wired and Wireless Networks (Jacks/Ports/Switches/Access Points)
- DNS and IP Addressing
- Virtual Private Network (VPN)
Server Hosting & Management
- Consulting and Procurement
- Setup and Configuration
- Administration and Backup
- Physical Hosting
Information Security
- Email Accounts
- Incident Response and Investigation
- Phishing and Malware
- Policy and Compliance
- Secure Computing Initiatives
- Signed Certificates (SSL)
Communications & Documentation
Project Management
Training & Outreach
New Employee On-Boarding
IT Service Delivery
- Information Technology Service Management (ITIL)
- Engineering Hall Service Desk
