You must first download the EagleExpress app, powered by Via, from the App Store or Google Play. Set up a profile. You will need to input your Marquette email address to verify your identity. After you enter your email address, you will get a confirmation email to that account to verify that it is you. You must confirm this to be able to use the service.
Once your profile is set up, you request a ride like you would on any other ride-share app. Verify your pickup location and input your drop-off location. EagleExpress app uses Google Maps, which has outdated information about the Marquette University campus. We are actively working with Google to get our campus maps updated. Please use exact street addresses for locations that are not yet updated in Google Maps.
Step 1: Move the map until the blue marker is at your desired pickup location and press "Set Pickup." You can also manually type your address in the search bar and select the correct one from the drop-down.
Step 2: Move the map until the orange marker is at your desired drop-off location and press "Set Drop Off." You can also manually type your address in the search bar and select the correct one from the drop-down. EagleExpress will check for available vans and connect you with the best vehicle for your ride.
Step 3: Review the ride offer in the proposal screen. Select "Book This Ride." Proposals expire in 30 seconds. If your proposal expires, you can resubmit the request to see what’s available.
All the details will be displayed, including the pickup location (remember it may not be exactly where you requested it), an estimated arrival time for your pickup, and information on the van and driver picking you up.