Proctoring Quizzes and Exams Online

• Respondus LockDown Browser prevents students from going to another Web address, copying, printing (unless allowed by the instructor) or accessing other applications during a quiz or exam.  
• NOTE: Instructors do not need to download or use Lockdown Browser. All setup for online proctoring is done using D2L with your current web browser.
• Respondus Monitor is a webcam feature for LockDown Browser that records students during online quizzes and exams. For Respondus Monitor, students are required to use a webcam with microphone — built into most laptops — with LockDown Browser. After the quiz or exam is complete, instructors can review details of the assessment, even the recorded videos.

The Center for Teaching and Learning recommends several substitutes for proctoring quizzes and exams online, such as:

• Projects
• Daily journals
• Group work
• Guided online discussions
• Peer-reviewed activities
• Student-led discussions

Please review the Assessment Alternative Guide for more assessment strategies and their descriptions.

Follow these steps to set up a quiz or exam in D2L that requires students to use LockDown Browser and Respondus Monitor.

• Device for web browsing:
  • CHROMEBOOKS, SMARTPHONES AND ANDROID TABLETS WILL NOT WORK.
  • Computer or laptop (Windows 10, 8, 7 or Mac OS X 10.10 "Yosemite" or higher)
  • If you allow as the instructor: iPad (iOS 10.0 or higher)
• Respondus LockDown Browser: Prevents students from going to another Web address, copying, printing (unless allowed by the instructor) or accessing other applications during a quiz or exam. Keyboard shortcuts and right-click shortcuts are also disabled.
  
  • Link to download Respondus LockDown Browser for Windows or Mac
  • Link to download Respondus LockDown Browser for iPad
• Functioning webcam with microphone (built-in or external) to use Respondus Monitor.
  • Use of a smartphone as a webcam is not supported.
  • Mac users with macOS 10.14 "Mojave" or higher will need to grant LockDown Browser access to your camera and microphone via Mac System Preferences.
• Broadband Internet connection
• Marquette ID card, driver's license or another government-issued ID

A few students may only have devices that won't work with Respondus LockDown Browser and Respondus Monitor, such as Chromebooks, smartphones or Android tablets. Other students may not have the webcam with microphone that Respondus Monitor requires.

• If a student is missing required technology for online proctoring, the student can designate a person within the home to proctor the exam. The instructor contacts that person via email to explain exam-taking expectations. If the designate agrees to the expectations via email reply, the student will have an in-home proctor for the exam.
• If a student has neither the technology nor a person in the home to proctor, then the faculty contacts the student, reminding the student of academic integrity, the honor code and the honor pledge.
• In either case, the instructor can grant the student special access to take the quiz without Respondus LockDown Browser.

• Yes, creating a practice quiz that requires students to use Respondus LockDown Browser with Respondus Monitor is highly recommended.
• The practice quiz helps orient students, increasing familiarity and confidence with Respondus LockDown Browser and Respondus Monitor.
• Reviewing the videos from the practice exam as an instructor is also highly recommended. You can see how online automated proctoring works and pass on feedback to students. (Example feedback to a student: "Please stay in range of the camera so your face can be seen in the recording.") Learn more about instructor review of quiz/exam webcam videos.
• Make the practice quiz available with unlimited attempts, so students can try it anytime they are using a different computer or network.
• The practice quiz also helps ensure that the student’s computer or device, webcam with microphone and Internet connection function properly.

• Prior to the exam, inform students to use the webcam to explain technical issues or emergency reasons for leaving the quiz session early.
• For technical assistance before the proctored online quiz or exam, students can contact the IT Services TechSquad.
• If students need help during the online quiz or exam, in Respondus LockDown Browser, they can click or tap the Help Center icon for live chat assistance from Respondus.
  
  

No, Respondus Monitor does not offer an option for instructors to watch students in real-time during the quiz. Instead, Respondus Monitor uses a webcam to record a student as he or she is taking the quiz. The automated proctoring results — which include flags of suspicious behaviors — are available to the instructor after the quiz. The complete video is also available for quiz sessions, allowing instructors to investigate specific issues raised in the recorded results.

Processing will take several hours after a quiz/exam is completed. Videos are ready for review within 24 hours. Once the videos are available, follow these steps to review student videos.

Training videos are forthcoming and will appear on the Digital Learning D2L Resources page. In the interim, please review instructions for:

• How to set up a quiz in D2L for online automated proctoring with Respondus LockDown Browser and Respondus Monitor
• How to review Respondus Monitor webcam videos

Second, if you prefer a live online session to ask questions, register for a Respondus webinar.

Register for a LIVE webinar