- What to know about Marquette's new mobile device security measures (Marquette Today)
- MDM/MAM feedback form
- ITS TechSquad
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Mobile Device Security Initiative
About the Mobile Device Security Initiative
Mobile devices, both Marquette-owned and personally owned cell phones and tablets, may access university and academic data from Marquette. If compromised, stolen, or lost, these devices can threaten data security and privacy. To address this risk, IT Services is planning to implement Mobile Device Management (MDM) for university-owned devices and Mobile Application Management (MAM) for personal devices.
MDM and MAM are technologies that allow IT Services to remotely secure mobile devices and applications that access university data. MDM and MAM can help protect university data from unauthorized access, malware, and data breaches. They can also help users locate, lock, or remove university data from their devices in case of loss or theft.
Questions?
Please review the FAQ and Myth vs. Reality sections. If you have additional questions, complete the MDM/MAM feedback form. If prompted, enter your Marquette email address and password to access the form.
FAQ
Why are we doing this?
What is Mobile Device Management (MDM)?
What is Mobile Application Management (MAM)?
When will I need to install MAM on my personal device?
What will Marquette be able to do and see on my Marquette-owned device (with MDM) or if I have a MAM-protected application on a personally owned device?
What mobile apps will be protected?
To continue accessing university data from apps on a personally owned device, what do I need to install on my phone or tablet?
Will it still be possible to access Marquette email via a web browser from a mobile device after this change?
I don’t currently use Outlook on my mobile device. Will I be able to continue using a third-party mail or calendar app (e.g., Apple Mail, Gmail)?
If I have a personal email account and use the Outlook app, will Marquette have access to my personal email?
My Marquette email is forwarded to my personal email account. Is my personal email now visible to Marquette?
If I access my time clock, CheckMarq, or any other Marquette website from my phone, will I need to have MAM on my personally owned phone?
Will I have MAM on my personal phone if I don't have the Marquette Outlook account, OneDrive, or any of the other Marquette Microsoft 365 apps on my phone?
Which mobile devices will have MDM?
Myth vs. Reality
Myth: Marquette was subject to a major data breach, and severe financial penalties were imposed upon Marquette.
Reality:
Marquette has not been subject to a major data breach.
Myth: IT Services can see your personal photos, browsing history, email, and/or texts.
Reality:
IT Services cannot see your personal data on your cell phone or tablet.
Myth: I’ll be required to install Mobile Application Management (MAM) on my personal device.
Reality:
One only needs MAM if you want to connect to Office 365 data sources from your cell phone or tablet.
Myth: IT Services is requiring full Mobile Device Management (MDM) on my personal device.
Reality:
IT Services is using Mobile Application Management (MAM) software for personal devices (i.e., “Bring Your Own Device,” or BYOD). MAM only manages the data in applications like Outlook, Teams, and OneDrive and does not give IT Services full control over your device.
Myth: Marquette can automatically install MDM on my personally owned phone without my knowledge.
Reality:
Marquette cannot automatically install MDM on any existing device.
Myth: MDM and MAM will keep data backups of mobile devices.
Reality:
Neither MDM nor MAM will back up data on mobile devices.