The process for paying energy bills that are mailed to Marquette is known as the invoicing process. As of October 2024, this process is a combination of manual data entry and automated data integration. The process has these steps:
- Bills are received by FPM
- Bills are scanned into Image Now by FPM
- Image Now extracts data from bills and stored to the AP folder.
- Extracted Data: Account Number, Bill Date, Due Date, Amount Due, Scan Date
- Data Warehouse integrates data from Image Now and sends to the MU Energy Bill App (a Microsoft Power App)
- FPM staff goes into MU Energy Bill App and confirms and/or updates extracted data and correct scan.
- After confirmation, FPM staff sets the invoice as approved
- Every day, an automated process sends this data to Coupa and to create the invoices - these invoices will appear as On Hold
- AP staff go into Coupa on a daily basis and set the On Hold invoices to Pending Approval - this sets the Coupa invoices on the normal approval pipeline
- Once approved, Coupa invoices are paid
On FPM reports, invoices can have a few statuses:
- Not Sent - Invoice has not been sent to Coupa
- Invoice Sent - Invoice sent to Coupa but not yet approved for payment
- Invoice Approved - Invoice has gone through the Coupa approval pipeline
- Invoice Paid - Payment has been sent