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Payment Policy
Marquette University sends a monthly billing statement to each student as long as the student has an account balance. It is the student’s responsibility to pay tuition, fees and housing by the published payment due date whether they receive a bill or not. Visit our Billing Info page for payment due dates. A student may view their bursar account via CheckMarq at https://checkmarq.mu.edu/ A student’s registration is not considered complete until all fees are paid. Students who do not plan to attend the university are responsible for dropping classes through CheckMarq and notifying their respective college office. A student who does not pay in full, enroll on the Marquette Monthly Payment Plan or submit a billing authorization from an approved sponsor, will be subject to a late payment fee, which is assessed monthly. If the student does not pay the delinquent balance, Marquette may cancel a student’s registration for the current term, prevent the student from registering for a subsequent term, withhold a student’s academic transcript or diploma, turn the student’s account over to a collection agency, and/or take legal action to collect any balance due. Rights You have the right to expect that all members of our staff will do everything possible to assist you. You have the right to expect to be kept informed. Marquette strives through its publications, correspondence, website, email and other media to provide students and parents with updated information. You have the right to question all information pertaining to our billing and payment information in accordance with the Wisconsin Consumer Protection Act. You have the right to expect fair treatment. Marquette does not discriminate in any manner contrary to law or justice on the basis of race, color, gender, age, sexual orientation, religion, disability, veteran status or national origin in its educational programs or activities, including employment and admissions. At the same time, Marquette cherishes its right and duty to seek and retain personnel who will make a positive contribution to its religious character, goals, and mission in order to enhance the Catholic, Jesuit tradition. Responsibilities You are responsible for being informed of Marquette’s payment policies by reading the Payment Policy found in the student bulletins and online at www.marquette.edu/bursar/faq.html and all other pertinent information You are responsible for satisfying all financial obligations with the University before you will be allowed to register for a subsequent term, or receive an official transcript or diploma from the Registrar. It is the student’s responsibility to keep updated on their account balance, financial aid information and maintain current valid address information. Billing Rights Summary-In Case of Errors or Questions about Your Bill If you think your bill is wrong, or if you need more information about a transaction on your bill, email us at bursar@marquette.edu or write us at Marquette University, Office of the Bursar, PO Box 1881, Milwaukee, WI 53201-1881 as soon as possible. We must hear from you no later than 60 days after we send you the first bill on which the error or problem appeared. In your letter, give us the following information: Student’s name, MU ID, and the dollar amount of the suspected error. Describe the error and explain, if you can, why you believe there is an error. If you need more information, describe the item you are unsure of. You do not have to pay any amount in question while we are investigating, but you are still obligated to pay the parts of your bill that are not in question. While we investigate your question, we cannot report you as delinquent or take any action to collect the amount in question.
Frequently Asked Questions(FAQ's)Incoming Students:
Current Students:
Summer:
Incoming Students What are the fees? Are they optional? In addition to tuition, all full-time undergraduate students are assessed the following mandatory fees each term: the Student Activity Fee, the UPass fee and the Student Health Service fee. The Student Activity Fee is used by the student government to fund different events for students on campus. The UPass fee allows students to utilize the Milwaukee County Transit System throughout the term. The Student Health Service fee enables you to use the clinic on campus. This fee is not a form of health insurance. These fees are not optional.
How does Federal Work Study/Student Work Study apply to my Bursar Account? Work study funds are not applied directly to a student's bursar account. These funds are issued to the student through their paycheck. A student may apply their Marquette paycheck toward their bursar account balance by applying it as a payment.
Has my financial aid disbursed? A student can check their bursar account online via CheckMarq and compare it to their Financial Aid Award, which is also available in CheckMarq.
I am enrolled in the payment plan, why am I receiving bills from your office? You will continue to receive monthly statements from our office even if you are on the payment plan. You may use them to monitor any changes in the student's account balance and to monitor our receipt of your MMPP payments. New charges on a student's account will not result in an automatic contract adjustment. These charges are due to the school by the billing due date.
Current Students
I am only attending Marquette for one term, what are my payment options?
1. The first option is to remit payment in full prior to the start of classes. Students who do not pay in full will be subject to a late payment fee assessed at 1% per month on the outstanding balance.
2. The second option is to enroll in the Marquette Monthly Payment Plan (MMPP) administered by Tuition Management Systems, Inc. (TMS). The MMPP enables a student to budget his or her Fall term tuition, room & board and student fee expenses over five monthly payments. The MMPP is not a loan; there are no interest or finance charges. The only cost is a $35 semi-annual enrollment fee. The five month program begins on August 5, 2009. For more information, or to enroll online, click here.
The MMPP is a contracted amount that is paid in monthly installments . For example, if your balance is $5,000.00 for the semester in tuition, fees, etc. and you contract with the MMPP for $5,000.00, your five monthly payments would each be $1,000.00. TMS will send you a monthly bill and you will send your payment to TMS. Feel free to contact TMS or our office for help with creating a budget. The first installment for the payment plan is due on or before August 5, 2009 and the following installments are due on or before the fifth of the month for the following four months, through December, 2009. I am a full-time undergraduate student and I just dropped a course, will my tuition charge change? A full-time undergraduate student is charged a flat rate of tuition. Changes will only occur if you drop below 12 credits prior to the end of the tuition adjustment period. The amount of change is based on the Withdrawal Schedule available here. Please be aware that dropping below 12 credits may also impact your financial aid.
Meal plan changes are made through the Office of Residence Life. Their office can be contacted at (414) 288-7208 or orl@marquette.edu.
Why was I charged an extra $185 in tuition? An additional $185 per credit hour is assessed for students taking more than 18 credit hours (19 credit hours for the College of Engineering and the College of Business). Why can’t I register for classes? Our office places registration and transcript holds on all accounts with past due balances. This hold can only be removed when the account is paid in full. Other offices also have the ability to place a registration hold on a student account, any questions on these holds should be referred to the office that placed it:
There are many different kinds of holds that are placed on student accounts. The following holds are placed by our office:
How do I get the hold taken off my account? Registration and Transcript holds are only removed when the account is paid in full. How do I receive verification of enrollment and tuition information?
By filling out a verification of enrollment/tuition form, which can be found by clicking here or on the Bursar website under downloadable forms. The form can also be found on the Registrar's website under Academic Policies/Forms. The request must be forwarded to the Office of the Registrar and they will complete the request.
Summer
What are my payment options for the summer? There are no payment plans available for the summer. Payment is due in full before the start of class (es). If payment is not made by the specified due date, the account will be assessed a 1% late fee on a monthly basis on the unpaid balance.
Can I use my Fall 2009 financial aid to pay my summer balance? No. Financial aid is term specific, meaning Fall term financial aid can only be used to pay Fall term charges. Why has only part of my loan paid onto my bursar account? Federal financial aid (i.e. Stafford and Parent PLUS loans) pays in two disbursements in the summer term due to Federal regulation. The first disbursement is about a week before the start of classes and the second disbursement will occur at the mid-point of the summer term (approximately mid-July for most students).
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